9-1-1 Emergency Telecommunicators are responsible for answering both emergency and non-emergency 9-1-1 calls on a computerized telephone system, entering the data gathered from calls into an enhanced Computer Aided Dispatching (CAD) system, and dispatching the appropriate emergency service personnel using a variety of communication tools, including radio, telephone, and computer. 9-1-1 Emergency Telecommunicators must possess exceptional communication skills, be able to multitask, and work effectively under pressure. Proficiency in map reading and understanding navigational directions is a necessity. 9-1-1 Emergency Telecommunicators employed with CCE must have a continued commitment to customer service when working with the community, affiliated agencies, and fellow employees. All 9-1-1 Emergency Telecommunicators must be available to work all shifts, including days, nights, weekends, and holidays, and must be able to work for 12-hour shifts on a regular basis.
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Step 1 - Review the Self-Screening Evaluation to determine if the position is right for you.
Step 2 - Complete our Application for Employment.
Please mail your resume, along with the application to the address below, OR email:
CCE Central Dispatch
Attn: Human Resources
1694 US 131 Hwy
Petoskey, MI 49770